"The perception surrounding the words “protest” and “protestantism” have affected our own psychology. We have in fact become more “negative” than affirmative. We think of ourselves as the guys whose specialty is spotting errors, identifying misunderstandings, and locating heresies from a mile away so that we can shoot them through the center hole. As a result, our corporate identity has become one of complainers and nit-pickers — those who are always seeing the problems and errors in everything and everyone around us (i.e. everything except our things and everyone except ourselves). We’ve forgotten who we are and consequently have, more often than not, lived up to the caricatures others have drawn. We have become divisive, self-righteous, Pharisaical, and arrogant."